Early Boarding Aims to Reduce Congestion at London Euston Station
This measure plans to combat the frequent ‘Euston rush’ and enhance the passenger experience. It follows the announcement of a five-point improvement plan from the Department for Transport and Network Rail, intended to address long-standing challenges at the station and implement immediate upgrades.
This measure plans to combat the frequent ‘Euston rush’ and enhance the passenger experience. It follows the announcement of a five-point improvement plan from the Department for Transport and Network Rail, intended to address long-standing challenges at the station and implement immediate upgrades.
As of 28 October, approximately 40% of Avanti West Coast services now allow passengers to board 20 minutes before departure, with more services expected to follow. This figure is scheduled to reach around 55% by Christmas.
Continuous boarding for London Northwestern Railway’s Birmingham services, introduced on 21 October, will also continue, permitting passengers to board platforms as soon as preceding services depart.
These changes aim to simplify operations and streamline passenger flows within Euston.
“Getting passengers to their services in good time is at the heart of our improvements at Euston, and today’s changes will tackle that issue head-on. Taking quick and effective action is at the core of our five-point plan which I’m pleased to say is starting to deliver for our passengers at London Euston station.”
In addition to these immediate actions, Network Rail recently held its first rail industry summit at Euston. The summit provided an opportunity to review progress and discuss further strategies under the five-point plan to enhance the station’s functionality
Additionally, rail operators are exploring further upgrades, including expanded concourse waiting areas, improved signage, and enhanced visibility of information desks.
“I am pleased to see immediate improvements being made at Euston Station to reduce the risk of overcrowding, drive up standards and deliver a better experience for passengers.
“For too long, Euston station simply has not been good enough. That’s why I have tasked Network Rail and operators with delivering a clear plan to alleviate some of the issues passengers are facing while we work on a long-term solution for the station.”
